Privacy Policy

A legal disclaimer

Effective Date: 10 September 2025

At Hays Fitness & Nutrition, we value the privacy of our clients and visitors and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website and services:

A. Personal Information

This includes information you voluntarily provide to us, such as:

Name
Email Address
Phone Number
Billing Information (such as credit card details for purchases, payments, or subscription services)
Health Information (e.g., fitness goals, medical history, and other relevant health data required for training purposes)

B. Usage Data

We may automatically collect data on how you interact with our website, including:

IP Address
Browser Type and Version
Pages Visited
Time and Date of Visits
Duration of Visits
Referral Source
Device Information (if applicable)

C. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to improve your browsing experience and collect information about how our website is used. These technologies may track things like:

User preferences
Website usage patterns
Analytics

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To offer personal training services, including creating customized workout plans, tracking progress, scheduling sessions, and communicating with you regarding your fitness journey.
To Process Payments: To process your payments securely for any services or products purchased from us.
To Communicate with You: To send you updates about your training, appointments, promotions, or changes to our services. You can opt out of marketing emails at any time by following the unsubscribe link in the email.
To Improve Our Website: To enhance the user experience, personalize content, and conduct analytics on website usage.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations or to respond to legal processes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you make a purchase or enter personal data. These measures include:

Encryption: All sensitive information (such as credit card details) is transmitted via Secure Socket Layer (SSL) encryption.
Access Control: We restrict access to your personal information to only those employees or service providers who need to know in order to provide you with services.
Regular Audits: We periodically audit our systems and procedures to ensure that your data is secure.

While we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

With Service Providers: We may share your data with trusted third-party vendors who assist with services such as payment processing, email delivery, website analytics, or customer support. These providers are only permitted to use your data to perform their services for us.
For Legal Compliance: We may disclose your information to comply with legal obligations, enforce our site policies, or protect our rights or the safety of others.
With Your Consent: We may share your information with other parties if you provide explicit consent to do so.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request the removal of your personal data, you can contact us as outlined in the "Contact Us" section below.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: You may request a copy of the personal information we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete data.
Erasure: You may request that we delete your personal information, subject to certain exceptions.
Portability: You can request to transfer your data to another service provider in a structured, commonly used format.
Withdrawal of Consent: You can withdraw your consent to process your data at any time.

If you wish to exercise any of these rights, please contact us using the information in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please feel free to contact us at:

Hays Fitness & Nutrition
Email: haysbrendan6@gmail.com
Phone: (859) 582-4117 or (859) 582-4182

11. Consent

By using our website and services, you consent to the terms of this Privacy Policy.

This Privacy Policy is designed to provide transparency and clarity about how we handle your personal data, ensuring that we maintain a trusted relationship with you.